In his guest lecture "How implementation science can inspire telemedicine", Prof. Jost Steinhäuser explained why accompanying research could ultimately be decisive for the success of telemedical applications.
Video consultations can assist the doctor and are a useful supplement. Furthermore, telemedicine is able to facilitate delegation in particular.
Patients are positive about the new media, but the usage of telemedicine devices in the doctors' offices is rather hesitant. This is due because these applications are not or not sufficiently funded among other things.
Newspaper Northern Lights of KVSH Issue 01/2019, page 12-13: https://www.kvsh.de/admin/ImageServer.php?download=true&ID=5266@KVSH
Ärztezeitung: www.aerztezeitung.de/politik_gesellschaft/article/978583/digitalisierung-alexa-nie-empathiefaehig.html